Hey MASTER, if you made a purchase in Billionaire Royale Club but the item didn’t show up, don’t panic!
Sometimes there’s a short delay because of network hiccups or server sync issues. Most of the time, it sorts itself out in a few moments.

🛠 Try This First

1. Completely close Billionaire Royale Club and restart the game
2. Go to the in-game Shop
3. Tap the same product amount you tried to buy
4. Then tap the Back button in the top-left corner

That usually does the trick!

Still Not There?

No worries—we’re here to help.
Just tap the Inquiry button in-game and send us the details below so our team can check it out ASAP:

📩 Submission Form

• Game Nickname And Friend Code
  Tap the smartphone icon at the bottom of the game lobby screen, then check the top of the menu screen.
• Date of Purchase
• Amount Paid
• Product Name
• Order Number (Transaction ID)
  Example: GPA.XXXX-XXXX-XXXX-XXXX
  👉 Not sure where to find this? Check this FAQ
   
• What would you like us to do?
  (e.g. Re-deliver / Cancel)

⚠️ Heads-up

• Missing or incorrect info might slow things down
• Double-check everything before you hit send!

Thanks for your patience, MASTER—we’ll get this sorted! 🎲