Hey MASTER, if you're using an Android device, you might be able to cancel your purchase within 7 days—as long as the item hasn’t been used after you claimed it.
📩 What You’ll Need to Submit
To help us review your request quickly, please include all of the following info when submitting your inquiry:
-
Game Nickname or Friend Code
* You can check it at the top of the smartphone menu in the game lobby screen. - Date of Purchase
- Purchase Amount
- Product Name
-
Order Number (Transaction ID)
Example:GPA.XXXX-XXXX-XXXX-XXXX
👉 Not sure where to find this? Check this FAQ on finding your order number
- Google Account Email Address
- Brief Description of Your Issue
⚠️ A Few Things to Keep in Mind
- If any of the required info is missing, we may not be able to process your request.
- Abuse of the refund system can result in account restrictions.
- Already requested a refund through Google Play? Make sure to also contact our Support Team so we can avoid any issues on our end.
Let us know if you need help, and we’ll do our best to get things sorted, MASTER! 🎲